Privacy Policy

Data Protection

As the operator of this site, GoToMarketNinja ("we") takes the protection of your personal data very seriously. Protecting your privacy when processing personal data is an important concern for us. In the following, we would like to inform you about what data we collect and process when you, for example, visit our website or use the services we offer ("Services").

Data Controller

The data controller within the meaning of the EU General Data Protection Regulation (GDPR) is

GoToMarket.Ninja GmbH
Tußmannstraße 75
40477 Düsseldorf

Florian Hoppen

General Principles

You can use our Services and visit our website without providing any personal information. Personal data is only collected when you voluntarily provide it during your visit to our website. Data is personal if it can be attributed to a specific or identifiable person. This includes, for example, information such as name, postal and email address or telephone number, and in some cases also usage data such as your IP address.

Logging of Non-Personal Data When Using Our Website

When you access our website or download data from the website or any of its subpages, information about this is stored and processed in a log file. This process is anonymized. No conclusions about your person are possible. Depending on the access protocol used, the log data record contains information with the following content:

  • Name of the requested file, the date and time of the page access
  • IP address of the requesting computer
  • Access methods/functions requested by the requesting computer
  • The website accessed or the name of the file retrieved
  • Operating system and browser type or browser settings
  • The amount of data transferred and the notification of whether the access/retrieval was successful

There is no way for us to link IP addresses with any existing personal data. The stored data is used exclusively for the purpose of identifying and tracking unauthorized access attempts to the web server, as well as for statistical evaluations such as visitor numbers and page popularity, and for improving our online offering. This data is used exclusively by us. It is not passed on to third parties.

Email Advertising Without Newsletter Registration and Your Right to Object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range by email on the basis of § 7 (3) UWG. This serves to protect our legitimate interests in advertising to our customers, which prevail in the context of a balancing of interests.

You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs at basic rates.

Collection and Use of Personal Data

In order to enable certain services and contract processing, the collection of personal data is unavoidable. We request and store your master data (name, address and company name) and your contact data (e.g. email, telephone numbers). In addition, we process contract data (e.g. subject of contract, duration, customer category) and payment data (e.g. bank details, payment history).

If you provide us with personal data for the purpose of contacting us, this data will only be stored by us for as long as is necessary for the purpose of the respective communication and contact. Once the personal data is no longer needed by us for these purposes and there are no longer retention obligations, it will be deleted immediately.

We use the collected data to answer your inquiries, to fulfill contracts, for service and customer care, marketing and market research, to comply with legal requirements and, if you have subscribed to it, to send our newsletter. In order to provide our services to you, it may be necessary to pass on your personal data to companies that we use to provide the service or to process the contract. These include, for example, marketing newsletter service providers.

User data collected in connection with orders and contracts is stored and processed electronically for the purpose of payment processing and delivery.

You can revoke your consent given to us at any time and object to the creation of usage profiles at any time with effect for the future. In addition, you can also object to the use of your personal data for postal marketing purposes, insofar as we use your personal data within the legally permissible framework. In both cases, an email to the following address is sufficient: mail@gotomarket.ninja

Personal Data Collected from Other Sources

In the course of our collaboration with third-party service providers, we may receive personal data about you from these third-party service providers. This includes, for example, business partners.

Legal Basis for Processing

In accordance with Art. 13 GDPR, we inform you of the legal bases for our data processing. The legal basis for processing depends on the purpose for which the data is processed.

If you have given us your consent for the processing of your personal data, we base the data processing on the consent you have given in accordance with Art. 6 (1) (a) GDPR.

However, the processing of your personal data may also be necessary for other reasons, such as the fulfillment of a contract concluded with you or the implementation of pre-contractual measures requested by you, and to provide you with our services (e.g. feedback requests, online surveys regarding our business relationship, offers, invoices, payment reminders) as well as to fulfill our legal obligations (Art. 6 (1) (a) to (c) GDPR). We also use your personal data in accordance with Art. 6 (1) (f) GDPR to pursue our legitimate interests, provided that your rights and freedoms do not prevail.

Data Transfer to Third Parties

Your personal data will not be transferred to third parties for purposes other than those listed below. We only share your personal data with third parties if and to the extent that:

  • You have given your explicit consent in accordance with Art. 6 (1) (a) GDPR,
  • The transfer is necessary in accordance with Art. 6 (1) (f) GDPR for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not having your data transferred,
  • There is a legal obligation for the transfer in accordance with Art. 6 (1) (c) GDPR, and
  • This is necessary in accordance with Art. 6 (1) (b) GDPR for the processing of contractual relationships with you, such as in the case of transfers to external service providers who support us in our business operations. Our employees and partners are obligated by us to maintain confidentiality and to comply with data protection regulations.

Data Transfer to Third Countries

When we share your personal data in accordance with this privacy policy, this may include the transfer of your personal data to countries outside the European Economic Area (EEA). When we transfer your personal data to countries outside the European Economic Area, we always ensure that an adequate level of protection is guaranteed by ensuring – where required by law – that at least one of the following appropriate safeguards is in place:

  • Transfer of personal data to countries that, in the opinion of the European Commission, offer an adequate level of protection for personal data (so-called "adequacy decision");
  • Use of special contracts approved by the European Commission that ensure personal data receives the same protection it enjoys in the EEA;
  • Transfer of personal data to an organization that offers a level of protection for personal data similar to the EU standard; or
  • Transfer of personal data to an organization that has introduced binding internal data protection rules that correspond to the EU level of protection for personal data.

Retention Period, Deletion of Personal Data

The data we process is deleted or restricted in its processing in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. This means the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

Your Rights

You have various rights with regard to data that concerns your person. You have the right to obtain free information about the personal data stored by us about you upon request, a right to rectification, deletion or restriction of the processing of this data and a right to object to the processing. Whether and to what extent these rights exist in individual cases and what conditions apply is determined by the GDPR and the German Federal Data Protection Act. Under the GDPR, you also generally have a right to data portability. Furthermore, in the event of your consent to the processing of your personal data, this consent can be revoked at any time with effect for the future.

If you have questions, comments or requests regarding the collection, processing, use or deletion of your personal data by us, please contact mail@gotomarket.ninja

Right to Complain to the Competent Supervisory Authority

As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: BFDI Addresses and Links.

Data Security

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

As part of hosting, all data to be processed in connection with the operation of this website is stored. This is necessary to enable the operation of the website. We process the data accordingly on the basis of our legitimate interests in accordance with Art. 6 (1) (f) GDPR. We use services from web hosting providers to provide our online presence, to whom we transmit the above-mentioned data.

Contact Form

Data submitted via the contact form, including your contact details, is stored in order to process your inquiry or to be available for follow-up questions. This data will not be passed on without your consent. The processing of the data entered in the contact form is based exclusively on your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. An informal message by email is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data submitted via the contact form will remain with us until you request deletion, revoke your consent to storage, or there is no longer a need for data storage. Mandatory statutory provisions – in particular retention periods – remain unaffected.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our offering more user-friendly, effective and secure. Some cookies are "session cookies." Such cookies are automatically deleted at the end of your browser session. Other cookies, however, remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are automatically deleted when the program is closed. Disabling cookies may result in limited functionality of our website.

The setting of cookies that are necessary for the exercise of electronic communication processes or the provision of certain functions you have requested is based on Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are dealt with separately in this privacy policy.

Google Analytics

Our website uses functions of the web analytics service Google Analytics. The provider of the web analytics service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies." These are small text files that your web browser stores on your device and enable an analysis of website usage. Information about your use of our website generated by the cookie is transmitted to a Google server and stored there. The server location is usually the USA. The setting of Google Analytics cookies is based on Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our web offering and, where applicable, advertising.

IP Anonymization

We use Google Analytics in conjunction with the IP anonymization function. It ensures that Google shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. There may be exceptional cases in which Google transfers the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services associated with website and internet use. The IP address transmitted by Google Analytics is not merged with other Google data.

You can prevent Google Analytics from collecting your data by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

More information on the handling of user data at Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic Features in Google Analytics

Our website uses the "demographic features" function of Google Analytics. It can be used to generate reports that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the "Objection to data collection" section.

For the complete fulfillment of legal data protection requirements, we have concluded a data processing agreement with Google.

Leadfeeder

Simultaneously with the use of Google Analytics, this website uses the Leadfeeder service, operated by Liidio Oy, Mikonkatu 17, 0100 Helsinki, Finland. Leadfeeder accesses the list of IP addresses of website visitors provided by Google Analytics in the evaluation and links the list of IP addresses with information about the companies that can be found on the internet under these IP addresses. Due to the shortening of the IP addresses of website visitors already carried out when using Google Analytics, a direct personal reference is not established. A personal reference may arise from the review of the linked company information.

Browser Plugin

The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result. You can also prevent the collection of data relating to your website usage, including your IP address, and subsequent processing by Google. This is possible by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used to personally identify users. By means of the cookie, Google and we can recognize that you have clicked on an ad and have been redirected to our website. Each Google AdWords customer receives a different cookie. The cookies are not traceable across the websites of AdWords customers. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive information that enables the personal identification of users. If you do not wish to participate in tracking, you can object to this use. The conversion cookie must be deactivated in the user settings of the browser. This also prevents inclusion in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 (1) (f) GDPR. As website operators, we have a legitimate interest in analyzing user behavior in order to optimize our web offering and our advertising.

Details on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Disabling cookies may result in limited functionality of our website.

Social Media

Our website uses buttons for the following social networks:

  • LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

The buttons are marked with the logo of the respective social network. However, these are not the usual social plugins, but buttons with embedded links. The buttons must be separately activated (clicked) by you. Only when you click the buttons and thereby declare your consent to communicate with the servers of the social network do the buttons become active and the connection is established.

By activating the button, the social networks also receive, among other things, the information that and when you accessed the corresponding page of our website, as well as your IP address, information about the browser used and language settings.

When the button is activated, we have no influence on the data collected and data processing operations and are not responsible for this data processing and are not the data controller within the meaning of the GDPR in this respect.

For the purpose and scope of data collection and the further processing and use of data by the respective social network, as well as your rights and setting options for protecting your privacy, please refer to the information provided.

Profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  1. is necessary for the conclusion or performance of a contract between you and us,
  2. is permitted by Union or Member State law to which we are subject and which lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
  3. is made with your explicit consent.

Changes to This Privacy Policy

We reserve the right to change this privacy policy at any time with effect for the future. A current version is always available on our website. Please visit our website regularly and inform yourself about the applicable data protection provisions.

Please also note that privacy policies and data protection practices of third parties, such as Google or Facebook, may also change on an ongoing basis. It is therefore advisable and necessary to keep informed about changes in legal requirements and the practices of companies.

Contact

If you have questions, comments and requests regarding this privacy policy, please contact: mail@gotomarket.ninja